*Gayle Allan (APMS)
'Something Wicked This Way Comes': Unlocking Office Politics With Shakespeare

**Tony Allan (APMS)
The Holy Grail: Building Applications that can survive the unpredictable Web

Raoul Blignaut (Citibank, South Africa)
Managing IT Risk – understanding the fundamentals of IT risk assessment

Peter Harding (PHA)
Getting Beyond Monitoring, Pretty Damn Quickly! (presentation 935KB)

David Hartwich (ANZ)
Putting people back into process (presentation 1.15MB)

Steven Jack (St George Bank)
Looking at a z990 and feeling zAAPy (no paper available)

Stan Laugher (Leed Management)
Performance Improvements for SQL in a SAS environment

Craig Linn (University of Western Sydney)
KERNEL AND USER MODE CPU PROFILING IN WINDOWS 2000, XP, AND 2003 SERVER

Craig Linn (University of Western Sydney)
NTFS Workshop (presentation)

Barry Merrril (Merrill Consultants)
Technical Presenation on SAS Clones

*Michele Ruel (St George Bank)
Developing a Load Testing Strategy

John Saunders (CPT Global Ltd)
DB2 Dynamic SQL - Shedding Light on a Black Hole

Mike Tsykin (Fujitsu)
Co-author: James Bouhana (Performance International, Inc.)
Analysis of Workload Alerts in Consolidated Servers

David Vasey (St.George Bank)
Capacity Management: Best Practices-What's That?

Michael Zaks (IBM GSA)
How we do a capacity plan across 3 tiers - without the tears

**President's Prize Winner
*Best First Year Presenter